Privacy policy

Privacy Policy – Essenza Lighting

Last updated: 23 October 2026

This Privacy Policy describes how Essenza Lighting, operated by Hakan Kenter, sole trader ("we", "us" or "our"), collects, uses and discloses your personal information when you visit, use our services or make a purchase on essenzalighting.com (the "Site") or otherwise communicate with us about the Site (collectively, the "Services").

For the purposes of this Policy, "you" and "your" mean any user of the Services, whether a customer, a website visitor or any other person whose information we collect in accordance with this Policy.

Please read this Privacy Policy carefully.

The data controller for personal data collected on essenzalighting.com is Hakan Kenter, a sole trader registered in France, trading as Essenza Lighting, with its registered office at 5 Rue Nungesser et Coli, 78200 Mantes-la-Jolie, France, who can be contacted at contact@essenzalighting.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, in particular to reflect changes to our practices or for other operational, legal or regulatory reasons.

We will publish the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

Personal Information We Collect

When you browse our Site, we automatically collect certain information, including:

  • Your browser type, IP address and time zone
  • Certain cookies installed on your device
  • The pages you visit, the products you view and the searches or links that lead you to our Site
  • How you interact with the Site (clicks, navigation, session length, etc.)

We refer to this information as "Device Information".

When you place an order or create an account, we also collect:

  • Your first and last name
  • Your billing and delivery address
  • Your email address and telephone number
  • Payment information (processed securely by our payment providers)
  • Details relating to your order, returns or exchanges

We refer to this information as "Order Information".

All of this data together makes up your personal information.

How We Collect Information

We collect information in several ways:

Cookies:
These files store data needed for browsing.
Examples:

  • _session_id: unique session identifier
  • cart: keeps the items you add to your basket

Log files:
They record certain actions taken on the Site (IP address, browser type, internet service provider, etc.).

Web beacons and pixels:
Technologies that help us analyse how you interact with the Site and measure the effectiveness of our marketing campaigns.

Analytics and advertising cookies are only placed after you have given your consent through the cookie banner shown on your first visit to the Site. You can change your preferences or withdraw your consent at any time.

To find out more about the cookies used by our partner Shopify:
https://www.shopify.com/legal/cookies

Information From Third Parties

We may obtain certain information from third parties, including:

  • Shopify, our hosting and order processing provider
  • Our payment providers, who collect the data needed for the transaction (card number, billing address)
  • Analytics tools such as Google Analytics, to measure the performance and traffic of the Site

Any information obtained from third parties is handled in accordance with this Policy.

How We Use Your Personal Information

We use your information to:

  • Provide our Services: process orders, payments, deliveries and returns
  • Communicate with you about your account or your purchases
  • Keep the Site secure, prevent fraud and make sure transactions run properly
  • Improve our Services and the user experience
  • Personalise advertising and marketing, with your consent where required
  • Comply with our legal and contractual obligations

Device Information helps us to:

  • Identify attempted fraud
  • Improve browsing and Site performance
  • Assess the effectiveness of our marketing activities

We process your personal data on the basis of:

  • the performance of a contract, where processing is necessary to manage your orders and payments
  • compliance with legal obligations, for invoicing and accounting purposes
  • our legitimate interest in improving our services and preventing fraud
  • your consent, for receiving marketing emails and for the use of analytics or marketing cookies

Sharing Your Personal Information

We may share certain information with:

  • Our technical service providers (hosting, payment, shipping, customer support)
  • Our marketing partners for targeted advertising campaigns, only with your consent
  • Legal authorities, where required by law or to protect our rights

We do not sell or rent your personal data.

Targeted Advertising and Third-Party Cookies

Your data may be used to show personalised advertising on third-party platforms.
You can turn off these ads in your account settings:

  • Facebook – Ad settings
  • Google – Ad settings
  • Bing – Ad settings

Security and Data Retention

We use technical and organisational measures to protect your data against loss, misuse or unauthorised access.
As no measure is completely secure, we cannot promise absolute security.

We keep your data for as long as necessary to achieve the purposes for which it was collected (performance of the contract, legal obligations, account management, disputes).

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where it applies, the EU General Data Protection Regulation (GDPR), you have the following rights:

  • The right to access, correct and delete your data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw your consent at any time
  • The right to lodge a complaint with the relevant supervisory authority: the Information Commissioner's Office (ICO) in the UK (ico.org.uk) or the CNIL in France

To exercise your rights, contact us at: contact@essenzalighting.com

International Users

Your data may be transferred to and processed outside your country of residence, including in countries where our service providers (such as Shopify) are located.
Where required, these transfers are protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission together with the UK addendum, or the UK International Data Transfer Agreement.

Third-Party Websites and Links

Our Site may contain links to other external websites.
We are not responsible for their privacy policies, and we encourage you to read them directly.

Children's Data

Our Services are not aimed at children.
We do not knowingly collect personal information from minors.
If a parent or guardian believes that a child has given us their data, they can contact us to request its deletion.

Contact

For any question about this Policy or to exercise your rights:

Hakan Kenter, sole trader, trading as Essenza Lighting
Address: 5 Rue Nungesser et Coli, 78200 Mantes-la-Jolie, France
Email: contact@essenzalighting.com